Privacy
Mobilarm appreciates that privacy is very important to individuals. Mobilarm has adopted this Privacy Policy as we recognise each person's right to keep his or her personal information private where possible.
This Privacy Policy covers Mobilarm's treatment of personally identifiable information that we collect or hold. Mobilarm must comply with the National Privacy Principles contained in the Privacy Act.
The information we collect
Mobilarm will collect general information about you such as your name, address and contact details when you contact us. we may also collect this and other types of personal information during the course of dealing with you, for example when you request information about our products or services.
Where practicable, the purpose for which we collect personal information will be made clear at the time of collection. Users can visit the Mobilarm website without revealing who they are or other personal information. Mobilarm will not collect any other personal information about visitors to the website except when they knowingly provide it. Any information we may collect about website usage is anonymous.
How we use your information
Mobilarm will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law.
We will only use, disclose or exchange your personal information as follows:
- To provide the products, services or information you have requested from Mobilarm.
- To register your warranty details and process any warranty claim.
- To assist us to make Mobilarm's websites, services and products more valuable and useful to our customers.
- To third parties where we have retained those third parties to assist us in our business, such as improve products and services you have requested, or to assist us to coordinate events or promotions. These third parties could include authorized Mobilarm helpdesk operators or distributors and our professional advisers such as lawyers and accountants.
- For direct marketing of products or services and to keep you informed of new developments, offers and activities we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to unsubscribe any further marketing communications.
Access to your information
You can access the personal information that Mobilarm holds about you by contacting the Mobilarm Privacy Officer (as set out below). We will provide you with access unless we are legally authorized or required to refuse your request.
If you wish to change personal information we hold about you that is out of date or inaccurate at any time, please contact our Privacy Officer. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date where appropriate. If you wish to have your personal information deleted, please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will give you reasons for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
Security
Mobilarm will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not a secure method of transmitting information. Accordingly, Mobilarm cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
Changes to this Privacy Policy
Mobilarm may amend this Privacy Policy from time to time by posting the amended version on our website. We suggest that you visit our website regularly to keep up to date with any changes. This Privacy Policy is not a contract between us.
Contacting us
If you would like any further information, or have any queries, problems or complaints relating to the Mobilarm Privacy Policy or our information handling practices in general, please contact our Privacy Officer at privacy@mobilarm.com
PO Box 1837
Osborne Park DC
WA 6916
Australia
Tel: +61 (0)8 9315 3511
Fax: +61 (0)8 9315 3611
Please provide your name and contact details if you require a response.